Last Updated: August 1, 2023
Welcome to Volcano Adventures, your trusted safari and tour company. Your privacy is of utmost importance to us, and we are committed to protecting and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.
Information We Collect:
We may collect various types of information to provide and improve our services:
Personal Information: This includes your name, contact details, payment information, and any other data you provide during the booking process or through communication with us.
Usage Information: We collect data about how you interact with our website, including your browsing activity, device information, and IP address.
Location Information: With your consent, we may collect and process location data to enhance your safari experience.
How We Use Your Information:
We use your data for various purposes, including but not limited to:
Providing Services: To fulfil your safari and tour bookings and ensure a seamless experience.
Communication: Sending booking confirmations, and updates, and responding to your inquiries.
Improving Services: Analyzing usage patterns to enhance our website, offerings, and customer service.
Marketing: With your consent, we may send you promotional content and offers related to our services.
Data Sharing and Disclosure:
We respect your privacy and do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share data with trusted service providers who assist in delivering our services, such as accommodations, transportation, and guides.
Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Choices:
You have control over your personal information:
Access and Update: You can access and update your personal information through your account settings.
Marketing Communications: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children.
Changes to this Policy:
We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or other communication channels.
Contact Us:
If you have any questions, concerns, or requests regarding your personal information, please contact us at info@volcanoadventures.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of Volcano Adventures’ services constitutes your acceptance of this policy.
Thank you for choosing Volcano Adventures for your safari and tour experiences.
